Accessibility Statement

We aim for the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across our public website, the candidate dashboard, and the live interview room, including the code editor and the system-design whiteboard.

TheInterviews is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the product do not yet fully meet the standard. The known gaps are:

• Completing a full interview in the live room using only a keyboard, or with a screen reader such as VoiceOver or NVDA, is still under human verification. Every required control in the room is reachable by keyboard, but we have not yet confirmed the whole flow end to end with assistive technology.
• Some text on our marketing pages does not yet meet the minimum colour-contrast ratio.
• The whiteboard toolbar buttons in system-design rounds are smaller than the recommended touch-target size on a phone.

Our public pages, sign-up, the candidate dashboard and the interview setup screen work on phones down to 320 pixels wide without sideways scrolling, and pinch-to-zoom is never disabled. Inside the interview room, support depends on the type of round:

• Voice interviews (behavioural, HR, technical discussion and similar rounds) are supported on a phone: the interviewer, your camera preview, captions and the microphone, camera and leave controls all fit the screen.
• Coding rounds and system-design rounds use a code editor and a whiteboard that are not designed for a phone screen or an on-screen keyboard, so the setup screen does not start them on a phone. Before anything begins it shows a notice in place of the Start button, with two ways forward: switch to a voice round on the phone, or copy a link that opens the same round on a laptop or desktop. No interview is used until a round actually starts.

• Touch-scrolling the interview setup screen on iOS Safari is still being verified on physical devices.
• Very narrow phones (under 360 pixels wide) show the logo mark without the wordmark in the top bar so the menu stays reachable.

An Accessibility Conformance Report (VPAT) listing each success criterion and its status is available to enterprise buyers on request through the contact route below.

• An automated accessibility sweep (axe-core plus a keyboard-reachability probe) runs against every public route and every interview-room state on each deployment.
• A ratchet gate stops any change that would introduce a new critical or serious violation, so the list above can only get shorter.
• A findings register records every open issue by WCAG success criterion; this page is reviewed whenever that register changes.

If any part of an interview is difficult to use, you can ask for an accommodation. You can request extra time for an interview, an alternative format for a question or for your feedback report, or help with a specific control in the room.

Use the contact form and put “Accessibility” in the subject line, or email support@theinterviews.ai. We aim to reply within two business days. If you are a candidate invited by an employer, you can also raise the request with the recruiter who sent the invitation.

We welcome reports of accessibility barriers anywhere on the platform. Please tell us the page or interview step, the assistive technology you were using, and what happened; that is enough for us to reproduce it and add it to the register.