Help & Support Center

Find answers to common questions, contact information, and resources to help you succeed

Contact Our Support Team

Our support team is available to assist you with any questions or issues. Reach out to us through any of the following methods:

Mon-Fri, 9 AM - 6 PM EST

We typically respond within 24 hours

Click on the "Sign up" button in the top navigation. You can sign up using your email or Google account.

We offer various plans for both job seekers (B2C) and companies (B2B). Visit our Pricing page to see all available options.

Once logged in, navigate to "Schedule Interview" from your dashboard to book a session with our expert interviewers.

Go to your Profile page from the dashboard menu to update your personal information, skills, and preferences.

You can manage your subscription from your Profile page. Click on "Subscription" to view options for cancellation or changes.

We accept all major credit cards and process payments securely through Stripe.

Standard interview sessions are typically 60 minutes, but duration may vary based on the type of interview you book.

Interviews are conducted via video call. You'll receive a meeting link before your scheduled session.

Yes, you can reschedule or cancel interviews from your "Upcoming Sessions" page, subject to cancellation policies.

Try resetting your password or use the "Continue with Google" option. If issues persist, contact our support team.

Check your internet connection and browser permissions. Ensure your camera and microphone are enabled for the browser.

Navigate to "AI Resume Optimizer" from your dashboard to upload and manage your resumes.

Our support team is here to help you with any questions or issues. Don't hesitate to reach out!